Betting Rules

1. General betting conditions

These rules apply to bets placed through Pokiez Casino, unless different rules are displayed for a particular game, promotion or betting product. By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the applicable rules. If you do not agree with these conditions, you should not use the betting service.

All bets are subject to applicable Australian laws and any other laws that apply to you based on your location. You are responsible for making sure that online gambling is lawful for you before placing a bet. Pokiez Casino may restrict access to the website, games or betting products where required by law, regulation, risk controls or internal policies.

The website may contain separate rules for casino games, live games, sports or other betting products. Those rules form part of these Betting Rules when they apply to your bet. If there is an inconsistency between a general rule and a specific game rule, the specific rule will generally apply to that game or product.

• You must be at least 18 years old and legally permitted to gamble online.
• You must use your own account and provide information that is accurate, current and complete.
• You must not allow another person to access or use your account.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must follow the instructions and rules shown on the website when placing a bet.
• You must make your own decisions about whether gambling is suitable for you.

Pokiez Casino may update these rules from time to time. Changes will apply from the time they are published or otherwise made available, unless a later date is stated. You should review the current version before placing new bets. The rules that apply to a completed bet will generally be the rules displayed when that bet was accepted, subject to corrections, technical issues, fraud controls and applicable law.

3. Placing, accepting and cancelling bets

Before confirming a bet, check the selected game, market, outcome, stake, odds or displayed terms. A bet is normally treated as placed when you confirm it through the website and it is recorded in your account. A bet is not guaranteed merely because you selected an option or entered a stake. It must be successfully submitted and accepted by the betting system.

The confirmation displayed on screen, together with the relevant account or betting history, is the primary record of an accepted bet. You should keep your own record of the details if you need to refer to them later. If the connection is interrupted, do not assume that a bet was cancelled or accepted. Check your betting history before trying to place the same bet again.

Pokiez Casino may refuse or limit a bet, suspend a market, change available selections or prevent betting on a particular product. This may occur because of technical problems, market integrity concerns, responsible gambling controls, legal requirements or other operational reasons. Any applicable information will be shown on the website or in the relevant product rules.

You may not cancel or change an accepted bet unless a cancellation or amendment option is expressly made available for that product. Entering an incorrect selection, stake or account instruction is not, by itself, a reason for an accepted bet to be cancelled. You should carefully review all details before confirming.

Displayed odds, prices, game information and other betting information may be updated. A technical or obvious error may be corrected in accordance with the applicable rules. If a bet is accepted because of an obvious error, or if a bet cannot be fairly settled because of a system issue, Pokiez Casino may take corrective action allowed by the relevant terms and applicable law.

Prohibited conduct

• Using another person's account, identity or payment method.
• Attempting to manipulate a game, market, promotion or account system.
• Using inside information or information obtained through unlawful means.
• Colluding with other players or creating accounts to obtain an improper advantage.
• Interfering with website security, software, servers or communications.
• Placing bets while aware of a material error and attempting to benefit from that error.

Where prohibited conduct or a breach of these rules is suspected, action may include refusing a transaction, suspending an account, withholding access to a product, voiding affected bets or referring the matter for further investigation. Any action will be taken in accordance with applicable law and the website terms.

5. Responsible gambling, complaints and important limitations

Gambling should be an enjoyable form of entertainment, not a source of income. Set a budget before you play and decide how much time you are prepared to spend. Take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to recover losses.

If gambling is becoming difficult to control, use the responsible gambling tools and account controls made available through the website. These may include deposit controls, session reminders, activity information, time-out options or self-exclusion processes. Availability and operation may vary by product and jurisdiction, so read the information displayed before activating a control.

A self-exclusion or account restriction should be treated seriously. Do not attempt to create another account or use another person's account to continue gambling during a restriction. If you are concerned about your gambling, consider seeking independent support from an appropriate Australian counselling or help service.

Questions and disputes

If you have a question about a bet, account transaction, game result or rule, use the support option provided on the website. Give a clear description of the issue and include relevant account or bet information, while avoiding the unnecessary disclosure of sensitive personal details.

Complaints will generally be reviewed using account records, transaction information, game data, bet confirmations and other relevant evidence. You may be asked to complete identity or security checks before information about an account or transaction can be discussed. The outcome of a review may depend on the available records, the specific product rules, the website Terms and Conditions and applicable law.

Nothing in these Betting Rules removes rights or protections that cannot lawfully be excluded under Australian consumer or gambling laws. If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These Betting Rules are intended as general information about betting through Pokiez Casino. They do not replace the full website Terms and Conditions or the rules displayed for an individual game or betting product. Always read the current information shown on the website before placing a bet, and only play when you are comfortable with the risks involved.